Shipping Policy
All orders are processed within 1–2 business days after your order confirmation email is received.
You’ll receive a shipping confirmation email once your order has been dispatched.
Please note: During high-demand periods (like holidays or major sales), processing times may be slightly extended.
Shipping Times
We currently offer shipping to the United States, Canada, the United Kingdom, and the European Union.
Estimated delivery times:
United States: 4–7 business days
Canada: 5–8 business days
United Kingdom: 5–8 business days
European Union: 5–9 business days
Orders are shipped from our partner warehouses using trusted global carriers to ensure safe and timely delivery.
Shipping Charges
We proudly offer Free Shipping on all orders, no minimum spend required! 🎉
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
Incorrect Address
Please double-check your shipping details before submitting your order.
If you notice an error, contact us immediately at support@upmara.com
.
Once an order has been shipped, we are unable to modify the address.
Delivery Delays or Lost Packages
Although rare, unexpected delays may occur due to customs, weather, or courier issues.
If your order hasn’t arrived within 10 business days of shipment, please reach out — we’ll investigate and make it right.
Customs & Import Duties
For orders shipped outside the United States, customs or import fees may apply.
These charges are the customer’s responsibility and vary by country.
Contact Us
For any shipping-related questions, please contact our team at:
support@upmara.com